FAQ

Proxies are generally selected and connected automatically and instantly upon payment confirmation. However, if additional details regarding the order, such as the use case, need to be clarified, the process might take a bit longer.

Our proxies are exclusively provided to individual users and are not publicly accessible. When you purchase IP addresses from us, you can trust that they are for your use only. Additionally, our service stands out for its guarantees. When you buy IP addresses for a specific use case, we ensure their performance for that intended use.

Certainly. Our company has been broadening its offerings for many years, and currently, we can provide proxies from a diverse range of subnets. If any particular subnets do not meet your needs, please write to us, and we will assuredly make a suitable replacement.

Yes, we guarantee that the proxies will perform for the entire period for which you've paid, except in instances where they are banned due to your activities. Once the use period expires, you have the option to pay for a renewal for the time frame you require.

Yes, all proxies available on our website, whether sold individually or in packages, are for personal use. The primary difference between the two options lies in the cost. Proxy packages offer discounts of up to 40%, depending on the number of IPs and the rental duration.

We notify you three days before the end of the using term via the specified contact information, you can pay for the extending in a convenient way. But, if for some reason, you did not see our message or forgot about it, you can contact the consultant at any time, informing: contact information, your login data in the system, and the IP addresses assigned to you. Extending a proxy package, it is possible to replace all or part of the proxy upon request.

No, these are prohibited purposes when using our proxies. Anyone who is suspected of such actions will be instantly disconnected from the use of our proxies without a refund.

Yes, our proxies are perfect for this purpose. There are no problems using our addresses.

Yes. But the number of threads from 1 IP address is limited to 6 connections. The speed on our IP addresses is from 20 MB locally (1-5 MB/s on the Internet). You can check the proxy speed here: speedtest.net

Of course. For residents of Crimea, it is recommended to use IP addresses that belong to the Russian Federation, but proxies from other countries are also suitable, this does not matter much

It's simple. Proxies in packages are intended for wholesale buyers. The larger the number of proxies and the purchase period, the cheaper the cost of 1 IP. Package proxies offer discounts up to 40%

Unfortunately, neither we nor the hosting provider give such a guarantee. This is due to the fact that neither we nor the hosting provider collects such statistics. We only give a guarantee that buying from us for a specific purpose the IP address will work.

If, at the time of issuing IP addresses, one or more addresses are found unusable, within 24 hours from the date of receipt (see Terms and Conditions) - we make a replacement for working IP addresses. If problems arose directly in a process of operation (except for the impossibility of connecting to a proxy) - the IP address(es) cannot be replaced.

We recommend our users utilize the user-friendly Proxifier program for setting up proxies. Instructions for configuring the program can be found in our blog, providing you with easy-to-follow steps. Proxifier offers advantages such as simplicity in management, easy configuration, and the ability to create rules based on specific goals and the number of IP addresses. However, if you urgently need to use a browser with a proxy connection, we have also compiled all the necessary setup instructions in our blog for your convenience.

First and foremost, when using any software with a proxy, it is important to refer to the developer's documentation or recommendations regarding proxy usage. Different programs may have varying formats for adding IP addresses. Additionally, after setting the IP addresses in the program, ensure that the selected protocol corresponds to the assigned port. Mistakes in these two areas are common among users. If you encounter issues where the proxies are not functioning during any testing, it is advisable to contact our support service.

Authorization is possible in two ways. By Username and Password - recommended for use with a dynamic IP address. And binding by IP address for Static addresses.

We recommend using proxies from the US for web scraping purposes. This is particularly beneficial as some marketplaces may be inaccessible to residents of prohibited countries based on the resource administrator's restrictions. US proxies are typically well-suited for tasks such as Google web scraping.

The number of proxies required for web scraping depends on the scale of your scraping needs. It is advisable to acquire an adequate number of proxies to avoid encountering CAPTCHA. Please note that proxies triggering CAPTCHA are not eligible for replacement. To optimize your scraping process, it is recommended to use no more than one thread per proxy.

We recommend using 1 proxy for 1 account if you plan to work with accounts for a long time and with proxies as well. But, the acceptance rate is 3 accounts per 1 IP address. Please note that there are cases of account blocking if you exceed the limits of the social network itself.

We recommend using the proxy of the country for which the accounts are registered. When using a proxy with an account that has different countries, you will need to go through a small check by confirming the phone number. We advise our users to use only those IPs that they lease when registering manually.