Public offer (user agreement)

On the provision of services for renting proxy servers, mobile proxy servers, and dedicated servers on the Internet (hereinafter referred as the Services) to an individual, hereinafter referred to as the Customer, by the company "" hereinafter referred to as the Contractor, collectively referred to as the Parties.

This agreement is in the nature of a public offer (hereinafter referred to as the Offer) and is the equivalent of a "verbal contract", in accordance with Article 435 of the Civil Code of the Russian Federation has the proper legal force. The acceptance of this Offer is by default placing an order on the website (according to article 438 of the Civil Code of the Russian Federation).

1. Terms and definitions

Offer - the document published on the Site at

Site - a set of programs for electronic computers and other information of the Contractor in the information and telecommunications network Internet, access to which is carried out at

Application - is the result of the Customer's actions performed using the software of the Site or other software provided by the Contractor, reflecting the composition and list of services provided that are mandatory for the Contractor.

Registration data - a list of mandatory information determined by the Contractor, specified by the applicant during the initial formation of the Application for the provision of services, and available for subsequent editing by the Customer through his personal account on the Site.

Data - data provided to the Customer by e-mail or through other software of the Contractor in order to gain access to the services.

Personal account - a section of the site that allows the user to track the end date of the use of services, make their prolongation, place an order for new services.

Username and password - unique data for access to the use of services.

Mail spam - the mass distribution of information via e-mail.

Brute-force - the process of guessing a password for accounts from certain databases.

Carding - a type of fraud in which an operation is performed using a bank card or its details, not initiated by its owner.

Phishing - a type of Internet fraud aimed at obtaining confidential user data.

Torrent client - an Internet protocol that allows downloading large files.

Payment system - a non-cash payment system using the Internet.

Online banking - the ability to remotely manage an account/card using the Internet.

2. General provisions

2.1. The Services means the provision to the Customer:

2.1.1. Access to the Personal Account.

2.1.2. A unique username and password that allows him to gain sole access to the services.

2.1.3. The list of proxy servers to which the Customer has access.

2.1.4. Required consultations to connect to the Services and configure the software via e-mail, phone, or technical support chat.

3. Rights and obligations of the parties

The Contractor undertakes to provide services to the Customer during the term of the Offer, and the Customer undertakes to pay for these services in a timely manner.

3.1. The contractor is obliged:

3.1.1. Provide the Customer with the Data in a timely manner.

3.1.2. Notify the Customer at least 10 calendar days before the change in tariffs or tariff plans via the Site and (or) e-mail.

3.1.3. Maintain the confidentiality of the Customer's information received from him during registration, as well as the content of private e-mail messages, with the exception of cases provided for by the current legislation of the Russian Federation.

3.2. The customer is obliged:

3.2.1. Provide reliable registration data, make changes to them in a timely manner.

3.2.2. Ensure confidential storage and avoid compromising credentials.

3.2.3. Immediately notify the Contractor in case of loss or existence of reasonable suspicions regarding a breach of confidentiality (compromise) of credentials.

3.2.4. Use the services in accordance with the terms of this Offer, the legislation of the Russian Federation, and also not do the following:

  • publication or transmission of any information, the dissemination of which is contrary to the legislation of the Russian Federation or the norms of international law;
  • publication, transmission, or viewing of pornographic materials;
  • mail spam, as well as other types of spam;
  • brute-force, carding, phishing, any kind of hacking;
  • using proxy servers for downloading via torrent clients;
  • use of proxy servers for payment systems and online banking;
  • taking actions aimed at disrupting the normal functioning of elements of the Internet (computers, other equipment, or software);
  • taking actions aimed at obtaining unauthorized access to the Internet resource (computer, other equipment, or information resource), the subsequent use of such access, as well as the destruction or modification of data on this resource.

3.3. The Contractor has the right:

3.3.1. In the event of any of the actions specified in clause 3.2.4, the Contractor has the right to stop the provision of services without refunding the funds to the Customer.

3.3.2. Involve third parties in the execution of the Agreement at its own discretion.

3.3.3. Change the cost and parameters of tariffs or tariff plans unilaterally no more than three times a year.

3.3.4. To suspend, during the validity period of this Offer, the provision of services for a period of not more than four hours a month in order to carry out scheduled maintenance of communications and other equipment used to provide them.

3.3.5. Suspend, block or prohibit the use of the Customer's software in the event that the operation of such software leads or may lead to emergency situations, violation of the security system, or the conditions for the provision of services.

3.3.6. Suspend the provision of services in whole or in part, if the load created by the provided computing power, as well as the incoming or outgoing Internet traffic, creates unacceptable conditions for the operation of the Contractor's technical means or affects the quality, including security, of the provision of services to other clients of the Contractor...

3.3.7. Refuse to provide services to the Customer without explaining the reasons, with the return of all funds not used by the subscriber.

3.4. The Contractor is not responsible for:

3.4.1. For high-quality and uninterrupted operation, the availability of certain segments of the Internet, supported by third parties.

3.4.2. For direct or indirect damage (including lost profits) caused to the Customer in connection with the use or non-use of the Services.

3.4.3. For the availability of information posted by the Customer for all segments of the Internet, due to the peculiarities of the functioning of segments supported by third parties.

3.4.4. For the information posted by the Customer, the operability of the software installed without the participation of the Contractor.

3.4.5. For the operability and compatibility of software developed by the Customer or third parties.

3.4.6. For third-party access to the closed information of the Customer, including to the credentials, which occurred through the fault of the Customer, as well as for the consequences of such access.

3.4.7. For damage of any kind incurred by the Customer due to the disclosure of his credentials by the latter.

3.4.8. For the accuracy of the registration data provided by the Customer.

3.4.9. For the performance of third-party software.

3.4.10. For any arbitrary failures of the program/database or the generation of errors by the program/database, as a result of which the provision of the Service was suspended to the Customer or the Service is not provided in full. In case of timely notification by the Customer of the Contractor about the problems that have arisen, the Contractor undertakes to eliminate the problems and resume the provision of the Service as soon as technically possible. Timely notification is considered to be made within 1 hour from the moment the failure occurred.

3.4.11. The Contractor is not a respondent or co-respondent in the event that the actions of the Subscriber brought financial, moral, or physical harm to third parties.

3.5. The customer has the right:

3.5.1. Require the Contractor to provide the Services in accordance with the terms of this offer.

3.5.2. Require recalculation in the event of interruptions in the provision of services or in the provision of services with reduced quality in the manner prescribed by the Agreement.

3.5.3. Within 24 hours from the receipt of the Data demand a refund or replacement of the service, in cases:

  • if the service was not provided;
  • if the service does not work and the Customer can document it (video, photo, logging).
4. Cost of services and payment procedure

4.1. The cost of the Services is determined in accordance with the tariffs published on the website Prices for the Services are indicated in the Russian ruble currency, in other currencies - at the current exchange rate (conversion on the website occurs automatically).

4.2. Calculations are made by the Customer through the use of online banking, or payment systems provided for in the form of payment on the Contractor's website. There are no other payment methods available.

4.3. The Contractor has the right to unilaterally revise the prices for the Services and introduce new tariff plans. The Contractor notifies the Customer about the introduction of new prices via e-mail notification.

4.4. Payment for the Services is made in the form of a prepayment.

4.5. The customer is solely responsible for the correctness of the payments made by him. When changing the details of the Contractor, the Customer is solely responsible for payments made using outdated details.

5. Duration of the Agreement. Editing and termination procedure

5.1. The Offer comes into force from the moment it is published on the Contractor's Website and is valid until the Offer is withdrawn by the Contractor.

5.2. The Contractor reserves the right to amend the terms of the Offer or withdraw the Offer at any time at its discretion.

5.3. The offer can be terminated by agreement of the parties.

5.4. On all issues not regulated in this text of the Offer, the Parties are guided by the current legislation of Russia.

6. Procedure for resolving disputes

6.1. In case of violation of the terms of this Agreement by the Contractor, the Customer undertakes to send a claim no later than 7 (seven) days from the date of detection of such violations. The Contractor has the right not to accept for consideration the claims sent by the Customer later than the above-mentioned period. The Contractor undertakes to respond to the Customer's claim no later than 10 (ten) business days from the date of its receipt.

6.2. If the Parties do not reach an agreement on the above issues in a complaint procedure, the dispute is referred to the court at the registered address of the Contractor.

7. Our details:

Company code 206493309
Sofia, Vitosha boulevard 15, fl. 4, apt/office 2